"Human relations is the science of dealing with people in such a way that our egos and their egos remain intact. "
10 practical lessons you can learn from Les Giblin's book "The Art of Dealing with People":
1. Make people feel important: This is a recurring theme. Genuinely consider others important, acknowledge them, and avoid putting them down.
3. Create a good first impression: You never get a second chance to make a first impression. Look confident, smile, and be approachable.
4. Be a good listener: Pay attention to what people are saying, both verbally and nonverbally. Ask clarifying questions and show genuine interest.
5. Communicate effectively: Express yourself clearly and concisely. Tailor your communication style to your audience.
6. Give praise strategically: Sincere praise can be a powerful motivator. Be specific and focus on genuine accomplishments.
7. Offer constructive criticism: If criticism is necessary, focus on the behavior, not the person. Be respectful and offer solutions.
8. Develop an attractive personality: This goes beyond looks. Be enthusiastic, positive, and show a genuine interest in others.
9. Think creatively about relationships: Approach interactions with a problem-solving mindset. There's usually more than one way to a successful outcome.
10. Don't try to control people: Focus on influencing and persuading, not manipulating. Collaboration is often more effective.
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