The Most Useful Social Skill to Master.
1. Always be the last person to break eye contact.
2. Put your smartphone in your pocket "and keep it there until your conversation or meeting is over."
3. Call people by name.
4. Smile, "Don't underestimate the power of a smile."
5. Hear more than you speak, “You have two ears, only one mouth. This is the ratio you should use with them.
6. Don't just listen - listen actively.
7. If someone is interrupted, ask them to continue.
8. Ask specific questions.
9. Make everyone feel involved.
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